I'm looking for a way to prevent Adobe applications from automatically saving to their Document Cloud. Our organization prefers that users save their files directly to SharePoint or OneDrive instead. We've implemented multiple measures, including settings in Defender for Cloud Apps and DNS Filters, but some users still manage to save files to Adobe Cloud, and I can't figure out how. We're particularly focused on Adobe Acrobat. I've tried some registry edits to block this, but it doesn't seem to work as intended. Any ideas on how I can reliably stop this behavior?
3 Answers
Have you tried using the Acrobat Customization Wizard? There's an option under 'Online Services and Features' that lets you disable Adobe Acrobat Document Cloud services. It could help prevent users from saving to the cloud in the first place! Check it out [here](https://www.adobe.com/devnet-docs/acrobatetk/tools/Wizard/index.html).
Just a heads up, if you're thinking about upgrading to PRO, that's likely to give you more control. Going for the enterprise plan should come with options that might help manage this better!
We do have the enterprise plan with Standard and Pro options, but I need to explore more configuration details to solve this.
You might also want to disable file syncing when you're creating the Adobe package. If you're using the admin console, there's a way to do this that stops the syncing features from being enabled.
We're actually using a different package management solution, so I'll look into recreating the packages from the Adobe console instead.
Thanks for the tip! I'll give that a try.