How can I transfer photos and videos from my iPod to my laptop?

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Asked By GadgetGuru42 On

I connected my iPod to my laptop using a USB charger, but it shows a message saying, 'iPod is disabled. Connect to iTunes.' Then, iTunes responds with, 'iTunes is waiting for Windows update to install the driver for this iPod.' What steps should I take to resolve this and successfully transfer my files?

1 Answer

Answered By TechSavant99 On

First, check for any pending Windows updates on your laptop, as that could be the reason the iPod driver isn't installing. Sometimes, just doing a quick update can resolve connection issues. Once that's done, try reconnecting your iPod to see if iTunes recognizes it properly.

CuriousCoder83 -

Are you suggesting to check for updates in the Windows settings? I haven’t done that in a while!

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