After my grandma passed away, my grandpa is left without access to her phone because she never shared her passcode with him. The phone holds many precious photos and notes that he desperately wants to see. We're considering various options. I've thought about going to the police station with the death certificate and the phone, but I'm unsure if they can help. The passcode is a text box, which makes guessing it impossible. We can't seem to find any written record of it either. The best lead we've got so far is to contact Apple directly with proof of death and documentation to establish my grandpa as the next of kin. Is there any other potential route we should explore, or is contacting Apple truly the best option?
1 Answer
Unfortunately, there's no direct way to bypass the password on an Apple device. The recommended course is to get access to your grandma's Apple account and attempt to restore a previous backup. You can find more details on the official Apple support page. It's mostly about getting the right credentials instead of bypassing security.
But how do I even get access to her account if I don’t have the password?