I was having some issues with my Brother printer, so I decided to download the software from Brother instead of relying on what Windows 11 recommended. The software prompted me to update the firmware, but it requires an admin password. I found the password on a network report but then it tells me I need to change the admin password first, and that's where I'm stuck. I heard I might need to access the printer's IP address in a web browser to do this, but I'm worried about security warnings popping up. It feels like too much hassle just to get the printer working. How can I change the admin password to proceed with the firmware update?
3 Answers
I understand your frustration! Honestly, Brother doesn't really cater to any specific tech-savviness level—with printers sometimes you feel like you're solving a puzzle. If you haven’t done it yet, make sure to print out the configuration page; it usually contains all necessary logins and settings for your model. After changing the password through the web interface, you should be good to go with the firmware update.
The default password for many Brother printers is often 'initpass' or might be listed on a sticker on the printer itself. If it’s not working, you should try accessing the printer settings via the web as mentioned. Just keep in mind that you might need to accept a security risk warning when entering the web interface, which is pretty standard for network devices.
For most Brother printers, you can change the admin password through the web interface. Just type the printer's IP address into your web browser, log in using the default username 'admin' and the password that was provided in the network report. If there's a warning from your browser about security, you can usually click through it—it's just that the printer might not have a secure certificate. Once you're in, look for the admin settings to change the password.

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