I have a MacBook Air that I got from my previous job, but every time I try to reset it, it still reverts back to the system administrator account. What can I do to clear this device?
1 Answer
It sounds like you need to contact your old job's IT department to have them remove the device from their Mobile Device Management (MDM) system. Unfortunately, if it's tied to your old job, they have to unlock it for you.
Yeah, reaching out to IT from an old job might feel awkward, but it’s probably the most straightforward solution.