I'm curious about the experience of end users—especially those who aren't very tech-savvy—when transitioning from Windows 11 to a Mac. What challenges do they typically face, particularly if they're used to a Windows environment primarily for file sharing? I've encountered some hiccups connecting to shared Windows resources on Macs, but overall, it has worked. Given my experience with Mac support is limited, I'm looking for insights on how big of a hurdle this migration is for users with mid to low technical knowledge. Also, are there any views on the cost aspect?
2 Answers
One way to ease the transition is to give users Google Chrome since it feels very similar on Macs as it does on Windows. This helps them stay comfortable with a familiar interface while they adapt to their new system.
If your users don’t have a tech background and are used to Windows, moving them to Macs can be a bit tricky. If the support team isn't familiar with Macs and your company lacks the infrastructure to manage them, then it really raises questions about whether this switch makes sense at all. It can feel overwhelming for users when there's no support in place for their needs.
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