I've been dealing with a frustrating situation. My laptop had motherboard damage and I managed to get it fixed at a repair shop. For a couple of weeks, everything seemed fine, but now I'm getting BSODs (Blue Screens of Death) constantly, with errors like DRIVER IRQL_NOT_LESS_OR_EQUAL, CRITICAL_PROCESS_DIED, and SYSTEM THREAD EXCEPTION NOT HANDLED, among others. I'm at my wit's end and can't remember all the errors. Sending it back for repairs isn't an option since I'm far from the shop now. What should I do? Should I just give up on this laptop?
3 Answers
To really get to the bottom of these BSODs, you need to grab the dump files—they're basically crash logs. If you can start Windows normally (or in Safe Mode), check the C:WindowsMinidump directory for any dump files. Zip the folder and upload it somewhere like catbox.moe or mediafire.com for us to analyze. If you don't have any dump files, try following that guide to adjust the settings for creating them.
What exactly was wrong with the motherboard when you had it repaired? They might not have fixed everything if there were multiple issues, especially since it had some spill damage from a sauce accident.
Yeah, a little sauce mishap happened, don't ask. Guess that could explain the ongoing problems!
Since you're getting a lot of stop errors, I suggest looking into how to read Minidump files. It’ll help you figure out if it’s a driver issue or something else like bad RAM. If you're game, you could try reseating the RAM sticks or booting with only one at a time. Without more info, we'll just be guessing around for a while.
That sounds tricky! The BSOD message goes away too quickly to read though. Is there a way to pause it?
I'll check the folder! Thanks for the tip.