Hey everyone! I'm relatively new to the world of operations and logistics, and I've been taken aback by how much of my job involves manual processes. We have several delivery apps that don't integrate with each other, leading to daily tasks like opening one app, copying delivery statuses, and pasting that information into Google Sheets. After all this manual entry, I find myself double-checking for errors, which can happen often. I assumed automation would be more prevalent by now, but it seems like we are living in the manual age, where mistakes can lead to blame. Is this a normal scenario in operations jobs? Do people just get accustomed to it? How do teams typically address this issue? I'm just trying to gauge if this is a common experience or if my situation is particularly bad. Thanks!
1 Answer
It sounds like your situation might be more specific to your organization rather than operations as a whole. It’s important in any ops role to identify inefficiencies and work towards improving them. Maybe your predecessors didn't tackle this problem, but now that you're on board, it's your chance to streamline things! Don't hesitate to look for automation solutions.
Absolutely agree! But just a tip: if you do automate something, don’t mention it to your bosses as a time-saver; they might just throw more tasks your way. Keep that newfound time for yourself!