Hey, I'm in a bit of a mess here with my Windows 10 system. I have about 300 GB free on my 64-bit setup, which I mainly use for cloud applications and some local software like word processing and Power BI. Out of nowhere, my computer just went haywire. I've spent the last four hours trying to troubleshoot it but haven't found a solution yet.
Here's what's going on: I can't shut it down because it hangs on the 'Shutting down' screen, and I can't get online. The network adapter shows up in Device Manager, but it's not connecting to anything. The troubleshooter keeps getting stuck, and I can't even uninstall the network adapter. Also, when I open Task Manager, it hangs, and trying to launch a new instance doesn't work either.
Windows Explorer is only at 16% in Task Manager, and everything's running super slow. To top it all off, while I was typing this out, I got a BSOD with the stop code DRIVER_POWER_STATE_FAILURE. I feel like I'm out of options, but any advice would really help. Thanks!
1 Answer
It sounds like you're in a tough spot. First things first, you should try to get dump files from the BSOD. These files can help analyze what’s causing the crashes. If you can boot into Windows normally or even Safe Mode, check the C:WindowsMinidump folder for any dump files. If you find some, zip them up and upload them to a file-sharing service like MediaFire or Catbox. This will allow someone to help you analyze them properly. Additionally, make sure your settings are set to create Small Memory Dumps so you have backups for future crashes. Let me know if you need help with that!
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