I've been experiencing some major issues with my PC. It keeps showing error codes when I start it up, and I often get stuck on the blue screen of death. I brought it to a repair shop, and the technician said it ran fine, even under stress tests with all my devices hooked up. After bringing it back home, it worked well for a couple of weeks, but now I'm getting random black screens followed by a return to normal operation. Last night, it booted me back to the blue screen of death again. The shop couldn't find any problems, and I've already tried switching outlets. I'm at my wit's end and just want to be able to enjoy my games without these constant issues.
4 Answers
If you suspect your CPU is the issue, it might be worth swapping it out instead of just stress testing it. Why risk further issues with a possibly failing component? Better to replace it and see if that resolves your problems.
To help you out, can you share the specific specs of your CPU and the error codes you’re seeing? Just saying it’s a 13th gen Intel doesn't give us much to work with here. Those error codes can point in different directions, so more details would really help!
Dump files are really helpful for diagnosing BSODs. If you can boot into Windows normally or into Safe Mode, check for dump files in C:WindowsMinidump. Those files can help pinpoint the problem. Once you find them, zip them and upload to a file-sharing site. If you need help on how to change the dump type to Small Memory Dump, there are plenty of guides available!
I've been through similar issues, and sometimes it's not even the PC but the electrical system in your home! Try booting into BIOS and monitoring if any issues occur there—if it does, it might indicate a fault with your components. You could also consider swapping out parts like your SSD or even reinstalling your OS since they can sometimes get corrupted.
I guess it could be my house's electrical. I tried using another outlet for a bit, and it worked fine, but then the errors started again. I’m not sure where to get diagnostic info or what to do if it is the electrical system, especially since everything else at home is running okay.
I got the error code BAD_SYSTEM_CONFIG_INFO (0x74). It makes me think something's off, but I’m not well-versed in this stuff.