Hey everyone! I've just completed a medium IT vocational degree and I'm currently doing my mandatory internship as technical support at a hosting company. Although my boss is taking his time, I've realized that I won't finish my degree anytime soon, and I'm going to need another internship later for my higher degree in systems and networking administration. This leaves me wondering about my next steps.
I'm curious if working in technical support at a hosting company is a smart way to kick off a career aimed at becoming a sysadmin. The role is pretty demanding and I'm unsure if it leads to other opportunities down the line. It does require a solid understanding of technical details, but it doesn't completely align with traditional sysadmin duties. On the plus side, this company has a great reputation, and it's one of the best job options in my area. Should I stick with this position or look for other opportunities?
3 Answers
Absolutely! Tech support in any field equips you with vital skills for becoming a sysadmin. Focus on learning everything you can—any knowledge or experience you gain now will only benefit you in the long run!
I can totally relate to your situation! That's how I got my start too. Working in tech support gives you a unique perspective on the infrastructure and operations that sysadmins deal with. Embrace the learning experience, and don't stress too much about the specific job title.
Starting in technical support is a fantastic way to break into sysadmin roles! It's all about the skills you pick up along the way. If you get some server access, you might even find yourself doing sysadmin tasks. Plus, if you're in a good company, that experience can be invaluable as you move forward.
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