Is Your Remote Desktop Connection Closing Unexpectedly?

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Asked By CloudyKnight27 On

Hey everyone, I've noticed that my Remote Desktop session keeps disappearing randomly. This has happened to several users this morning, including myself. I was using the Azure Virtual Desktop (AVD) and everything suddenly went blank! When I logged back in, my windows were exactly how I left them, so it seems like the session got disconnected. Just wondering if anyone else is facing the same issue.

3 Answers

Answered By EventLogExplorer On

Have you checked the event logs? I didn’t find anything on my local setup, but on the AVD side, there were some session termination signals without any associated user information.

Answered By UpdateWatcher22 On

I suspect it might be linked to a problematic update for the Remote Desktop app. Some users on version 1.2.6424 didn't experience any disconnects today, while others on 1.2.6513 did. It might be worth checking what version you're running against the latest listed on Microsoft's site.

Answered By PrintLessPlease On

Have you tried some basic troubleshooting, like turning off printer mapping and other device connections?

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