I'm facing a frustrating situation with our Chromebooks. Even after buying licenses directly from Google, I can't seem to un-suspend the devices. They're spread across Texas, and it's impractical to travel to each location to fix this in person. Has anyone else experienced something similar?
2 Answers
Honestly, I’m surprised you’re using Chromebooks for this. If they’re for schools, maybe swapping them out with provisioned laptops from a central location could be a workaround. Just a thought!
That's a tough spot to be in! Using Chromebooks can definitely come with its own set of issues. Have you tried contacting Google support? Sometimes they can remotely assist with un-suspending devices. Good luck getting it sorted out!
Yeah, contacting support is a good move! I had a similar issue once, and they walked me through some steps that helped. Just make sure you have all your purchase info handy!
True, swapping them might save time. I hope Google has improved their management features, though — it was a hassle the last time I checked!