I'm having a problem where I can't print to PDF from any MS Office apps like Word, Excel, PowerPoint, or Outlook. When I go to print and select Adobe PDF, I get an error from Acrobat saying, "There was an error opening this document. This file cannot be found." However, everything works fine when I print from other applications like Chrome or Notepad. Interestingly, saving as a PDF through the 'Save As' option in MS Office works without issues. I've already tried repairing Acrobat, restarting, and confirmed that both Acrobat and Office are up to date. I'm using Adobe Acrobat version 2025.001.20643 and Office 365 on Windows 11 Enterprise. The COM add-in is enabled in all my MS apps. What am I missing here?
2 Answers
It sounds like another Adobe issue. Maybe you should consider switching to Microsoft Print to PDF instead. It’s usually a lot more reliable than Adobe for this kind of operation.
Have you tried alternative methods? Like using 'File > Print > PDF' without selecting Adobe PDF directly, or using 'File > Save As > PDF'? I usually have better luck with those workarounds.
Thanks for the tip! I’ll definitely give those options a shot.
Yeah, I’ve found using the export feature is way easier than trying to print to PDF. Just feels more reliable!