My keyboard just stopped working while I was on my computer, and I'm not sure if it was working earlier. The mouse only seems to allow me to change how folders are displayed and adjust the zoom level. Can anyone provide some troubleshooting steps or solutions for this issue?
2 Answers
Hey, sounds frustrating! If you noticed some keys partially working but others not, it might be worth checking your keyboard settings. You could try toggling the Num Lock key if you haven’t already, as sometimes that can affect how other keys function. Just make sure to unplug the keyboard first, do some pressing, and then see if that resolves it.
It sounds like a key might be stuck, possibly one of the modifier keys like Ctrl. Try unplugging the keyboard and pressing all the keys, especially Ctrl, Shift, Alt, and the Windows key, to see if they return to their normal position. Once you've done that, reconnect the keyboard and check if it’s working fine. Also, just to know, is this a laptop or a standalone keyboard? That can make a difference in troubleshooting.

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