I recently upgraded my PC, swapping out the GPU, motherboard, CPU, and RAM, but I kept my old SSDs. Now I'm facing a problem where I got locked out and need to retrieve something, requiring me to sign in to my Microsoft account. However, when I try to sign in using an iPhone, iPad, or Android device, it just gets stuck in an endless loading circle. I can't enable Bluetooth, which I think is part of the issue. I've already tried creating a new account and logging out, but that didn't work. Plus, I don't have a USB port available for a security key. I really need some troubleshooting advice here!
3 Answers
Try resetting the CMOS to see if it helps. If that doesn’t work, you may need to reinstall Windows. It sounds like you're stuck at the sign-in process; clarifying that could help us give better advice.
You mentioned you upgraded a lot of parts but didn't change the SSDs, correct? Locking you out definitely complicates things, especially if you're being prompted to create a new PIN.
You might see an option to skip this whole mobile sign-in step. If possible, could you post a screenshot to show us what you’re seeing?
Why not try signing in with your username and password instead of using a mobile device? If you get any error messages, that could help pinpoint the issue better.
Exactly! I upgraded the GPU, motherboard, CPU, and RAM, but left my old SSDs without a data refresh. Now they locked me out and I'm stuck on this PIN creation screen.