I recently updated my BIOS, and now I can't access my Windows account. I contacted Microsoft support, but they weren't able to help me. I'm thinking about rolling back the BIOS update, but I can't remember the previous version I was using with my AMD 7950x3d and MSI Carbon WiFi X670E motherboard. I'm really unsure how to move forward. Any advice would be greatly appreciated!
2 Answers
Have you tried clearing the TPM? Sometimes that can help resolve issues related to PINs after a BIOS update. Just remember to back up any important data before doing this!
It seems like the BIOS update shouldn't normally affect your Windows login, but it might have caused a problem with the TPM, which manages the security keys for your PIN. If you're locked out and can't remember your login details, unfortunately, you may have to reset your system. Make sure to keep crucial information backed up in the future!
It's worth noting that if you change the BIOS settings back to how they were, you might regain the ability to log in. Just be careful with your settings.
No, how do I go about clearing the TPM?