Hey everyone! I'm a sysadmin based in Melbourne, Australia, and I'm trying to set up a yearly Cybersecurity awareness and training program for our staff. There are just too many options out there, and I really don't want to spend a whole week demoing a bunch of products. Here's what I'm looking for: it needs to be affordable (either by number of staff or by session), relevant to our team who aren't exactly tech-savvy (working in Finance), and should focus on general best practices for IT use. I'd prefer a program where the presenter comes to our office to train the staff, and it would be awesome if it also includes a phishing campaign option so I don't have to handle that separately. Any recommendations would be greatly appreciated! Thanks!
3 Answers
We use KnowBe4 and it works really well for us. It integrates with M365, so every month our users get an email for a quick 5-minute training session. They have to complete it every 30 days, or they get locked out!
Just a heads up, for larger teams, make sure to connect with their support to tailor it for your needs. The admin console can be a bit complicated, but they help with setting everything up.
Definitely upvote for KnowBe4! Their support is super helpful for setting it up how you want it, including phishing tests and video training that’s easy to manage. Plus, they frequently update their content.
KnowBe4 is decent, but only if you go for the premium package. Otherwise, you might miss out on about 30% of the training material. Just a tip: you’ll need to have a good understanding of your team to choose what’s relevant for them.
I was going to mention that; once a year doesn’t cut it! Regular training is key.