I'm part of a tech team with seven members, and we offer remote software support. We're currently using LogMeIn Rescue, but we don't really take advantage of its advanced features. I occasionally use the persistent installer for kiosk situations, but my main preference is being able to send customers to a site where they can enter a 6-digit code to connect. I'm on the lookout for alternatives that have similar functionality without the overhead.
1 Answer
ConnectWise Control is a solid option! I've used it in various places and found it really user-friendly and not too pricey.
I’m with you on this one!