I'm on the hunt for alert management tools that are comparable to PagerDuty, specifically those that can integrate with Prometheus Alertmanager and AWS. A basic webhook setup would suffice. My top priorities are receiving mobile and Slack notifications. I really appreciate PagerDuty's feature that allows for the automatic creation of individual Slack channels for serious incidents, including all relevant stakeholders. Additionally, I'm interested in whether the tool can produce post-incident reports. Currently, we use Alertmanager rules to notify Slack, though they direct messages to pre-existing channels, which isn't the best setup. Any recommendations would be greatly appreciated!
3 Answers
You should look at SIGNL4 if you need reliable mobile notifications. It connects well with various tools and even supports custom integrations via email and webhook.
Definitely give Betterstack a shot. It's a solid tool for alert management.
If you only need a simple webhook to create Slack channels, you should check out Opsgenie or VictorOps. They both do auto-channel creation and are much cheaper than PagerDuty. Opsgenie's Slack integration works particularly well! Also, Grafana On-Call (which is open source) does exactly what you're looking for—it creates channels, manages escalations, and even generates post-mortem reports. We made the switch from PagerDuty and it’s been fantastic for us. If you're feeling adventurous, you could also write a quick Go service to handle webhooks and set up channels on Slack with their API—just an hour's work and no ongoing costs. For post-incident reports, many tools provide them, but I think a simple template in Notion or Confluence might actually serve you better for learning purposes.
Didn't Atlassian buy Opsgenie? Are they still supporting it?