I'm facing a challenge with services that require SMS verification during the signup process. Many of these services don't accept VOIP numbers, which complicates things. I want to find a way for employees and contractors to sign up without forcing them to use their personal phones or giving them company phones. My experience with SMS verification through the business phone services we've tried has been disappointing. I'm hoping someone here has found effective solutions that can help with this issue!
2 Answers
You’re right that many services don't accept free VOIP numbers like Google Voice, which is a bummer. If you don’t want to use personal phones or issue new ones, you might want to check out platforms like ClerkChat, which integrates with Teams. Also, some business communications platforms provide SMS capabilities through apps that can be used on your users' devices, just keep in mind that they'll need to register for 10DLC.
It sounds frustrating! Honestly, I'm surprised that so many services still rely on SMS for two-factor authentication. You’d think they’d offer better options like SSO integration, right? But for signup processes, it can definitely be a hassle without personal or company phones.
Yeah, exactly! Some services act like SMS is the only option, despite technology advancing. Hoping we can find a better solution!