My Accounts Were Compromised—What Should I Do About Possible Malware?

Change passwords from a separate device that you know is clean—not from the potentially infected PC. Start with your primary email accounts, then your password manager, banking and payment accounts, gaming accounts, and anything else tied to those emails. Use new, unique passwords and enable two-factor authentication wherever possible. Also review account recovery emails, phone numbers, active sessions, connected apps, and forwarding rules.

The IP location is only an approximate lookup and may point to an internet provider, VPN, proxy, or another compromised computer. The phone number listed on a map is very unlikely to identify the attacker reliably. Save the Steam and Google security emails, login timestamps, and IP information, report the account takeovers through the official account-recovery channels, and contact local law enforcement if there is significant financial loss or identity theft. Do not contact the person or location yourself.

Treat the computer as untrusted until Windows has been completely erased and freshly reinstalled. Malware can survive ordinary scans or leave behind scheduled tasks and other changes, so removing the detected files may not be enough. Back up only personal documents you know are safe, perform a clean Windows installation, install updates, and then restore your files carefully.

A password change made before cleaning the computer could have been captured by the malware. Disconnect the affected PC from the internet while preparing the reinstall, and use a trusted phone or another clean computer for password changes and account recovery. Afterward, sign out other sessions and check for unfamiliar software, browser extensions, email rules, and saved payment methods.