I was in the middle of a Valorant game on my Asus TUF F16 FX608J when it suddenly froze up and crashed. When I tried restarting, it just gets stuck on the Asus logo with the keyboard's red RGB lights flashing incessantly. I've already contacted support but haven't heard back yet. I've attempted a CMOS/RCT reset and even disconnected and reconnected the battery, RAM, and SSD, but nothing seems to work. To make matters worse, there's no authorized Asus service center in Qatar, and I bought this laptop in the US just last month. I'm really frustrated and could use some advice!
1 Answer
It sounds like you might be dealing with a corrupted Windows installation. The best-case scenario is that you just need to reinstall Windows. On the other hand, if it's a hardware issue, you'll want to run some tests. For RAM, you can use Memtest86, and for your disk, try some tools available on Hiren's Boot CD. Check your hardware first before you go the Windows reinstall route. It could save you some time!
Got it! But how do I reinstall Windows if I can't boot? My old laptop isn't compatible with M.2 drives, and I only had the licensed copy with this laptop without installing other software.