I noticed some strange activity on my Windows 10 desktop, like the "On-screen keyboard" showing up and remote access being enabled. Shortly after, a bunch of apps started opening rapidly on their own. I haven't downloaded anything recently or visited sketchy websites. I decided to shut down and unplug my computer. I'm considering taking it to a repair shop to either remove any viruses or do a factory reset, but I'm not sure if that's the right move. Any advice on what I should do next?
5 Answers
The best plan is to back up your data on an empty hard drive. Then, use another PC to download the Windows 10 install media and clean wipe your current SSD or HDD. After reinstalling Windows, you can restore your data but ensure auto-run is disabled.
It really depends on how severe the virus is. A fresh install of Windows is a good first step. After that, run a full scan with malware detection software like Malwarebytes. Make sure to back up your data afterward, and follow the other advice shared here.
You're on the right track. I recommend doing a clean reinstall of Windows using a USB drive. Make sure to change all your passwords and enable two-factor authentication for your accounts as well. Safety first!
Honestly, I wouldn't trust just any repair shop or a simple factory reset. Disconnect your computer from the internet right now. Use a different, secure device to change your passwords for all accounts you accessed on that infected PC. Grab a bootable Windows USB, wipe everything clean, and reinstall Windows before reconnecting it online.
This could be serious. The hackers might have tried to steal your info. First thing to do is freeze your credit with all three major agencies. Put two-factor authentication on your financial accounts. Look for any unauthorized charges and change your passwords. Once you’ve secured your accounts, then consider wiping your computer and reinstalling everything.
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