I'm really worried about my friend. He noticed that money was missing from his Steam wallet, and it turns out someone bought an overpriced item that only costs a few cents using his funds. He quickly changed his password and ran a Malwarebytes scan, which claimed he wasn't infected. After that, he reached out to Steam support, but then noticed that every email from Steam was being instantly deleted, meaning his email might be hacked too. He changed the passwords again, but then his Discord account was compromised and sent me a $50 scam link. To make matters worse, he also got logged out of his Ubisoft and Roblox accounts. I'm struggling to figure out how this could have happened since he's usually very cautious online. Any advice would be greatly appreciated!
3 Answers
Honestly, a full wipe of the PC is probably the only safe option at this point. Make sure he keeps the PC offline and doesn't use the internet until he does a clean install.
Have him check this guide about malware threats that could help: [this might help](https://www.reddit.com/r/techsupport/s/MOY8hzhH7s). It's crucial to address any potential issues as soon as possible.
It sounds like there's definitely something sketchy going on. It could be a sketchy app or even a rootkit that got installed. If that's the case, the best thing to do might be to do a full OS wipe and reset his phone too.
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