I woke up to find $30 missing from my Uber card and an attempted charge of $500. I've tried accessing my AVG app, but it crashes every time. I need to save EVERY SINGLE PHOTO on my phone, including those in the hidden section. I have a PC, but I'm worried about transferring any viruses or malware. What should I do to save everything? Once I've saved all my photos, is it a good idea to factory reset my phone? What's the best way to clean my device of any malware? Please help! I'm really worried about my bank account and can't afford to lose more money or get blackmailed.
4 Answers
Using iTunes to back up your photos is a solid choice! Just connect your iPhone to your PC and use iTunes to save everything. Once you’ve backed up all your important pics, consider doing a factory reset to clean your phone. It's an effective way to get rid of any leftover issues if you're worried about malware.
You might not even have a virus on your phone—more likely, it's just your bank information that got compromised. I'd recommend changing your passwords, setting up two-factor authentication (2FA), and backing up your photos as soon as possible. If you're tight on iCloud space, consider plugging your iPhone into your PC and copying the photos over manually. Don't forget to check on your bank account too! AVG really isn’t that reliable, so maybe just uninstall it.
Exactly! I had a similar situation and just changed my passwords. It did the trick!
It sounds like AVG might just be having a bug—try updating it if you haven’t already. If you're able to access your hidden photos, make sure to save them too! You've got some solid options for backing up your pics without iCloud. Use the direct PC method, and your photos should be safe enough!
Thanks! I’ll update AVG and see if that helps with the crashes.
Totally agree, keeping everything backed up is the safest way to go!
Just a heads-up, it's pretty hard to get malware on an iPhone unless you’re downloading sketchy apps or something. It sounds more like a data breach, but it’s smart to be cautious. Change your passwords and back everything up to your PC.
Good to know! I thought my phone might be the issue.
Definitely keep your accounts secure. Thanks for the advice!
Thanks for the tip about 2FA! I'll definitely do that. Just worried about future charges.