I was playing Genshin Impact when my laptop unexpectedly shut down. It showed a troubleshooting message and tried to restart but failed. Previously, it would usually restart after a shutdown, but this time it didn't. Now, when I try to power it on, I get a 'no bootable device' message and it shuts down completely. I've pressed the power button again, but nothing happens. What should I do?
1 Answer
Sounds like it might be a faulty drive. If you're comfortable, try disconnecting the battery and removing the drive (it could be an m.2 or SATA). Press and hold the power button for about a minute, then just connect the charger and see if it powers on. If it does, reconnect the battery and look for a replacement drive. But if you're not confident doing this, it might be best to take it to a repair shop.
Honestly, I don't know much about opening laptops, so yeah, I think I should take it to a repair shop instead.