Hey everyone, I recently built a new PC for my graduation and I'm running into some serious stability problems. The setup includes an ASUS Prime B650-Plus Wifi motherboard, an AMD Radeon RX 9070 XT graphics card, a 750W Gold V2 Full Modular power supply, Corsair Vengeance RGB DDR5 RAM, and an AMD Ryzen 7 CPU, all running on Windows 11 (x64). I mainly use the PC for about 4 hours a day for work, but during that time, it crashes or throws a BSOD (Blue Screen of Death) at least 4-5 times. I've been using WhoCrashed and it keeps pointing to driver issues, specifically with AMD drivers. I tried using Driver Identifier to check for any missing drivers, and it still shows errors related to AMD. I've downloaded the necessary drivers from AMD's site multiple times, but my PC continues to crash. I've tried clean installs and various reinstallations of Windows, but nothing seems to help. I'm getting really frustrated, especially since I was so excited about this build. Any advice or help would be greatly appreciated!
2 Answers
I'd recommend steering clear of WhoCrashed for now and using Windbg instead; it's more reliable for crash analysis. Also, avoid any random driver download tools. Get your drivers straight from Windows Update or the official motherboard vendor. Since you’ve already loaded a bunch of unknown drivers, doing a clean install might be your best shot. After reinstalling, check Device Manager for any remaining issues, and feel free to start a new thread if you need help with that.
First off, you should gather some dump files for a clearer analysis of the BSODs. If you can boot into Windows normally or through Safe Mode, check the C:WindowsMinidump folder. If you find any dump files, zip that folder and upload it to a file-sharing service so folks can take a look. Having multiple dumps is helpful, so if you only have one or none, please follow a guide to set up a "Small Memory Dump" to ensure you get more.
Thanks for the advice! I'll check for dump files and upload them for review. Really hope this helps narrow down the issue.