I've been having some serious issues with my PC crashing while playing various video games. This started happening a few months after I built my PC, and it seems like it could be related to either hardware or software. The screen turns black, the audio glitches, and then the PC just shuts down and restarts. What's concerning is that there are no blue screens of death or crash logs created to help me pinpoint the issue. I've already tried a bunch of troubleshooting steps, like checking for overheating and running multiple diagnostics, but nothing has worked so far. I'm looking for insights on what could be causing this. Here are my specs and troubleshooting attempts:
- **Specs:**
GPU: ASUS RX 7600XT
CPU: AMD Ryzen 7 5700X
Cooling: DeepCool LT520 Water Cooling
Motherboard: ASRock X570 Phantom Gaming 4
PSU: Corsair RM850e Gold
RAM: Corsair Vengeance LPX 32GB
SSDs: Samsung 980 & 990 EVO (1TB each)
- **Troubleshooting Steps Taken:**
- Ran system checks and diagnostics multiple times (no issues found)
- Monitored temperatures, all within a normal range
- Updated drivers and BIOS
- Reinstalled Windows
I'm hoping someone might have some ideas on what could be wrong!
2 Answers
Have you tried checking for crash logs? If you can access Windows normally or through Safe Mode, look in the Minidump folder for any files. If you find some, compress them and upload to a sharing site so others can take a look. It can really help in diagnosing your issue.
It might be worth running some tests with OCCT. Specifically, try the Power Test and GPU 3D tests individually for about 5 to 10 minutes. If your PC shuts down during those tests, the issue could be with the PSU or motherboard VRM. Let me know what you find!
I ran those tests, and surprisingly, everything seemed fine. The power remained stable, which I didn't expect. Peak temperatures were around 100C for the GPU hotspot, but no crashes during the tests.