Earlier today, my computer blackscreened out of nowhere. After restarting, it prompted me with an issue saying it had encountered a problem and then restarted on its own. It then offered to restart again or go into advanced settings, and I chose to restart. Everything seemed fine at first, and it indicated that Windows was undergoing an update. However, a few minutes into logging in, I got another restart message stating, 'Your device ran into a problem and needs to restart. Stop code: KERNEL_MODE_HEAP_CORRUPTION (0x13A).'
1 Answer
Yeah, did you check what updates were pending? It's possible that the update you're trying to install is stuck. You could try using the Windows Update Troubleshooter. Just search for it in Settings > Update & Security > Troubleshoot. That might help resolve the stuck update issue.
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