Earlier today, my computer blackscreened out of nowhere. After restarting, it prompted me with an issue saying it had encountered a problem and then restarted on its own. It then offered to restart again or go into advanced settings, and I chose to restart. Everything seemed fine at first, and it indicated that Windows was undergoing an update. However, a few minutes into logging in, I got another restart message stating, 'Your device ran into a problem and needs to restart. Stop code: KERNEL_MODE_HEAP_CORRUPTION (0x13A).'
2 Answers
First off, I recommend checking your system specs to identify any potential issues. Sometimes outdated drivers or conflicting software can cause such crashes. You might also want to try running Windows Update manually after booting. Make sure you have a backup of your data too, just in case you need to make any significant changes to your system. Keep us posted on what you find!
Yeah, did you check what updates were pending? It's possible that the update you're trying to install is stuck. You could try using the Windows Update Troubleshooter. Just search for it in Settings > Update & Security > Troubleshoot. That might help resolve the stuck update issue.
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