I recently bought a PC with a 6700 XT graphics card and an i7-9700K processor from someone on Facebook. It seemed like a decent deal, but now I'm regretting it because the computer keeps randomly turning off and then back on. I've tried running 'sfc /scannow', updated to Windows 11, and disabled the random restart feature in settings. I even ran a power test with OCCT, which showed more than 50 million errors related to the GPU, and the CPU was running at 100% with temperatures hitting 100°C. What steps should I take next to troubleshoot this issue?
1 Answer
With over 50 million errors related to the GPU, it’s clear there’s a hardware issue. Also, if your CPU is running at 100°C, it’s definitely overheating. My advice is to strip down the build and check each component for any physical damage. Reinstall everything, make sure the CPU cooler is properly attached, and consider replacing the power supply if it seems unreliable. Don't forget to reinstall Windows fresh, just to be safe.
Any hardware in specific that is likely to be bad?