My Samsung Galaxy Book 2 is Stuck on a Blank Screen

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Asked By TechGuru93 On

Hey everyone! I'm having a problem with my Samsung Galaxy Book 2. Out of nowhere, it started showing a blank screen during boot-up. It shows the manufacturer's logo and the loading wheel for a bit, but then it goes blank, although the backlight stays on. The fans are still running, but it seems to freeze at this point. I've tried booting into safe mode, but the same issue happens there too. The only time I can get it to work is when I use a different OS or go into repair mode. I've done a lot of searching and tried everything I could find on Google. Any tips or suggestions would be greatly appreciated!

1 Answer

Answered By GadgetWhiz42 On

Have you checked if your laptop is trying to connect to an external monitor? Sometimes the settings can get mixed up and it might be set to display on something else instead of the internal screen.

TechGuru93 -

No, I'm only using the laptop's built-in monitor. I tried connecting it to an external monitor, but it doesn't seem to recognize it, even though it wakes up when I power on the laptop.

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