My Windows 11 PC is Crashing – What Can I Do?

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Asked By TechGuru77 On

I'm having serious issues with my Windows 11 PC crashing, and I'm seeing the blue screen of death (BSOD). The errors I keep encountering are "unexpected_store_exception" and "memory_management." I've tried changing the RAM but that didn't help. Each time my computer restarts, I get a message saying the driver "ine.sys" couldn't be loaded, and when I try to use my RGB software, it says the driver "grvd2.sys" couldn't be loaded either. I'm really at a loss here. Both my SSD and HDD are showing as healthy according to CrystalDiskInfo. Additionally, I've noticed a new problem: my HDD is no longer being read. The computer recognizes it's connected, but acts like it's a new drive. It doesn't show up in File Explorer, and in Disk Manager, it prompts me to initialize the disk, which freaks me out because I don't want to lose my data. Any advice?

2 Answers

Answered By MemoryMaster13 On

Sounds like a memory issue too. You might want to try checking your memory agent to see if any settings are off. Open an admin Terminal and type 'get-mmagent'. All settings should show as true, but if you see anything not matching, that could be part of your problem. Let me know if you find anything unusual!

TechGuru77 -

I checked it, everything is true except for PageCombining. What does that mean?

Answered By FixItForyou On

To better diagnose your BSOD issues, try to gather the dump files from the crashes. If you can boot into Windows or Safe Mode, check for any crash logs in C:WindowsMinidump. If you find some, copy them to your desktop, zip them up, and upload to a file sharing site like MediaFire or catbox.moe. Having multiple dump files can really help pinpoint the issue, so make sure you follow this guide to set up the right memory dump settings as well.

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