Hey everyone! I sold my old 2070 on eBay about a week ago, and I've been getting messages from the buyer. They stress-tested it and claimed it's running at 88-89 degrees while playing demanding games like WarZone and Cyberpunk. Before I sent it off, I tested it using Heaven Benchmark and it performed well, though I didn't check the temperatures since it worked fine for me in regular use. I know 89 degrees is technically within Nvidia's safe range, but it feels a bit high for an older GPU. What should I do? Should I ask for a return and refund, explain that the temps are normal for its age, or consider a different approach? Appreciate your thoughts!
4 Answers
Good advice here! If you do consider a refund, make sure they return the GPU first. I've heard of people swapping cards or sending back a broken one to pull a fast one on sellers. Always protect yourself!
At the end of the day, you sold a used product and it's working as it should. You really don't owe them anything, but if you want, maybe suggest they try a repaste or check their cooling. Just don't feel pressured to refund.
Absolutely! Many buyers just want something to complain about. If they push for a return, make sure they handle shipping costs.
Honestly, I think it's fine to tell the buyer that 89 degrees is within specifications, especially for an older used GPU. They should've expected that going in. If it's working fine without throttling, they might just be overreacting because they're running it under heavy loads. It's an older card after all!
Exactly! Plus, stress testing really pushes temps higher than usual. They might just need to adjust their case airflow or even repaste the GPU.
Those temps are totally normal for that kind of GPU. Plus, unless you specified in your listing that it will run cooler, the buyer shouldn't expect anything other than what they got. And remember, it's on them to manage cooling and airflow in their setup.
Right? It's an older model, they should've done their homework before buying it. Just let them know it functions as intended.
Totally! Recording the unboxing helps too. If they do try switching the GPU, you'll have proof.