Hey everyone! I'm in a bit of a tough situation—I can't get into my brother's iPhone (it's either an 11 or 12) and I really need to recover some important data from it. Unfortunately, he passed away over a year ago and I don't have the passcode. Does anyone have any suggestions on what I can do or where I could go for help with this?
2 Answers
You should check out the official Apple support page. They often have specific steps for situations like this. Just keep in mind that if the phone is locked and you can't access the Apple ID, getting the data could be tricky, so be prepared for that possibility.
You might want to reach out to Apple Support directly. They can guide you through the process, but bring any proof you have regarding the ownership of the phone. Just be cautious—sometimes the data can get wiped out if you're not careful.
Thanks, I did contact them, but they mentioned that the data might be erased if I go through the recovery process.