I have an HP Stream laptop, but my brother changed the password and now he can't remember what it was. I've tried to reset it but the system isn't letting me proceed with any other commands. I'm really confused about how he even managed to change it in the first place, and I would appreciate any advice on how to regain access.
3 Answers
You could consider using a program like Hiren's Boot CD. There are plenty of YouTube tutorials on how to navigate it. Just make sure to follow them closely!
First, can you confirm whether you're using a local or a Microsoft account? That makes a big difference in how you can reset the password. If it's a local account, there's no email associated with it.
If you're facing issues with the reset, you might need to check if there's enough space on your laptop. Sometimes, systems require you to free up space before allowing a password reset.
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