Hey everyone! I recently built a new PC with the following specs:
- Processor: Intel i5-14400F
- Motherboard: ASRock B760 Pro RS
- RAM: Patriot Venom 6000MHz (2x16GB)
- SSD: ADATA 1TB Legend 900
- PSU: Gigabyte UD750GM PG5
Since I put it together, I've been getting frequent blue screens with different error codes like PAGE_FAULT_IN_NONPAGED_AREA, SECURE_KERNEL_ERROR, KERNEL_MODE_HEAP_CORRUPTION, and SYSTEM_SERVICE_EXCEPTION, among others.
I've tried switching between Windows 11 and Windows 10, even using an old SATA SSD instead of the NVMe. Nothing seems to alleviate the issue. I also attempted changing the RAM speed from XMP 6000MHz to 5600MHz, but that didn't help either.
I'm pretty experienced with building PCs and have double-checked everything, so I'm stumped. Any thoughts on what might be causing these problems?
2 Answers
It sounds like your problem might be hardware-related. I recommend running Memtest86 to check your RAM. If everything passes fine, consider doing a BIOS update. Sometimes, bugs in older BIOS versions can cause instability with newer hardware. If neither of these solutions works, we might be looking at an issue with the motherboard or CPU. Good luck!
First off, it’s essential to gather some crash dump files for analysis. If you can boot into Windows or Safe Mode, check the folder C:WindowsMinidump for any dump files. These logs can help us understand what's causing the crashes better. If you find some, zip the folder and upload it to a file-sharing site, like mediafire or catbox.moe. Multiple dump files are best since they provide more context for the analysis. If you only have one, you might want to adjust your settings to ensure more logs are generated. Check out this guide for help with creating dump files!
I ran Memtest, and it came back clean. Updating the BIOS didn’t help either.