Should I RMA my faulty RAM or replace it with a new set?

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Asked By TechWhiz82 On

I recently finished building my PC, but I'm having issues with one of my RAM sticks. I originally bought two separate packs of CL30 6000 RAM for around $180. Now I'm torn about my next steps. I found a pair of CL36 6000 RAM for $240 that matches my setup, which has me thinking about returning my faulty stick and going with the new ones. My concern is that if I RMA the broken RAM stick, I might not get a replacement since it's out of stock on Newegg, and I could end up just getting a refund instead. I'm okay spending an extra $60 if it means getting something that works better until RAM prices drop. However, the fact that one stick failed makes me worry that the other one might not be reliable either. If you were in my situation, what would you do?

2 Answers

Answered By SpeedsterX On

When you RMA the RAM, be aware that they might want both sticks back since they tend to test them as pairs for stability. The performance difference between CL30 and CL36 isn't huge, especially for most tasks. Since you’re doing production work, I’d say stick with what you have for now, but if it becomes a hassle or the other stick feels unstable, consider the new set. Your current RAM should perform well enough for gaming, so you might be okay waiting it out.

Answered By RamGuru90 On

It’s definitely frustrating to deal with faulty products, but returning it for a replacement could be a smoother route than buying a new pair. It’s true that Newegg typically offers a refund if the item isn’t in stock, but I’d reach out to their customer service directly for clarification. If the RAM wasn’t sold as a kit, they might let you keep one stick. That’s what I would try first. Getting a refund just to buy something possibly worse doesn’t make sense in my opinion.

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