Hey everyone! I'm really frustrated with my PC lately. It's been giving me a BSOD boot loop every time I try to start it up, displaying two different stopcodes: IRQL_NOT_LESS_OR_EQUAL and HYPERVISOR_ERROR. This issue has been going on for about a year now, and getting into Windows has become a real hassle. I'm running Windows 11 on a Lenovo Legion laptop, and the support I've found online hasn't helped much, just suggesting things I've already tried that typically make it worse.
Here's what I've done so far:
- I tried reinstalling Windows using the "Reinstall Now" option in Recovery, but couldn't repair it due to the BSOD loop.
- Enabled Driver Verifier, which led to an infinite boot loop, then had to revert changes with System Restore.
- I uninstalled and reinstalled my GPU drivers directly from AMD's site, but that didn't help.
- Did all the standard checks like SFC, DISM, and CHKDSK—none worked.
- I tried the bootrec commands; while FixMBR worked, RebuildBCD was ineffective, and I couldn't access FixBoot.
- Completed a full AV scan with Norton 360.
Recently, I came across a new stopcode related to my network: BUGCODE_NDIS_DRIVER_LIVE_DUMP. I'm at a total loss here and really need some guidance. Boot times are dragging from 8 seconds to around 5 minutes, making it tough to manage classwork. Any advice or troubleshooting steps would be highly appreciated! Thanks a ton!
2 Answers
Honestly, I would suggest ditching Norton 360. It’s notorious for causing issues, and many users report that it corrupts their systems. I’d recommend doing a clean install of Windows 11 if you can, following the guide I linked. I know it can be painful to reinstall everything, but it could clear up any lingering software issues that might be leading to these BSODs.
To help diagnose your BSOD issues, you need to start collecting the dump files for analysis. If you can get into Windows normally or even in Safe Mode, check the C:WindowsMinidump directory for any dump files. Zip any files you find and upload them to a file-sharing site like catbox.moe or mediafire.com. Having multiple dump files is best, so if you only find one, you might want to adjust your system settings to create small memory dumps for the future. This info can help pinpoint what's causing the crashes!
I’m having trouble uploading my minidumps to those sites. I’m trying to figure out what’s going wrong right now.
I have so much installed that it would be a headache to reinstall everything! I’ll think about removing Norton since it hasn't been great for me either.