I've been working at an MSP since 2018, starting as a help desk technician without much experience aside from being a cable guy. Now, nearly seven years later, I'm doing everything from support to managing systems, but I'm feeling stuck and need a change. I'm finishing up my degree next month and I want to grow in my career—away from the MSP environment. Could anyone critique my resume? I'd really appreciate any advice on how to highlight my skills and experiences better to land a new role that offers more growth and pays better. Thanks!
5 Answers
Honestly, after being in several MSPs myself, moving on is possible! Just last year, I secured an internal IT job with a decent salary after those experiences. You have a lot to offer; you just need the right opportunity that aligns with your growth. Keep applying on job boards and refining your resume!
Yeah, it's crucial to incorporate numbers into your resume. Hiring managers love seeing quantifiable success, like "I saved the company this much through X initiative." You want to tell a story about your accomplishments, not just list duties. Also, your profile section may be better suited for a cover letter.
Hey, just a heads up, I’m reading from my phone, but I see a couple of key issues right away. Your wording feels a bit off in places, and more specifics would definitely help. For a 7-year tenure, your resume could use more detail! Toss out those odd certificates and stick to ones that matter, like Net+ if you can pass it.
Your resume needs to scream experience, not just list a few lines. You've been in the field for years but need to emphasize your contributions better. Also, if you want to pivot towards larger companies, being vague won't help. Highlight your specific skills, especially in systems like Azure AD or Office 365. The more precise you are, the better your chances.
First things first, think about what you really want to do next. Your resume should reflect that. Highlight specific achievements, like how you migrated 100k users without downtime. Also, if you have programming or scripting experience, definitely include that! I've found that getting my resume professionally rewritten was the best money spent—it helped me land a non-operational role with a significant raise.
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