How can I remove an old Apple ID from a used iPhone 7?
I traded my old Samsung for a friend's iPhone 7. The phone is still signed in to an older Apple ID, but my friend no longer knows the…
Apple ID recovery
How can I recover my Apple Account without my trusted phone or iCloud email?
I'm trying to regain access to an old Apple Account. I know the account email address, password, and credit card details connected to it, but signing in on…
How Can I Recover an Apple Account Without My Trusted Phone or iCloud Email?
I'm trying to regain access to an old Apple Account. I know the account email address, password, and the credit card details associated with it, but Apple requires…
My iPhone disappeared at home and is now offline—how can I find it or recover the photos?
I lost my iPhone today after taking a Snapchat at about 3:39 PM. Its last known location showed my home, but I have searched the flat repeatedly, including…
My old Apple account was taken over—how can I recover it?
I've never owned a modern Apple device—just a 2008 iPod that I still use occasionally for music. I created an Apple account years ago when I started using…
My old Apple account was taken over—do I have any way to recover it?
I have never owned an Apple device besides a 2008 iPod, which I still use occasionally with iTunes. I created an Apple account years ago, but I had…
My Apple Account was taken over and now I’m locked out by unfamiliar security questions
I received an email saying that my Apple Account password, security questions, and date of birth had been changed, but I did not make those changes. I immediately…
Is there any legitimate way to speed up Apple Account Recovery?
I'm locked out of my Apple Account and started the automated recovery process through Apple's account recovery website. The confirmation said I would receive instructions on September 22…
How can I recover an old school Apple ID without access to its trusted phone number?
I'm trying to regain access to an old school Apple ID. I still know the login credentials, but I don't remember the phone number linked to the account…
How can I recover an old Apple ID when I no longer have the trusted phone number?
I'm trying to regain access to an old school Apple ID. I still know the account credentials, but I no longer know or have access to the phone…
Is There Any Legitimate Way to Speed Up Apple Account Recovery?
I'm locked out of my Apple Account and currently going through Apple's automated account recovery process. I started the request through iforgot.apple.com, and the confirmation said recovery instructions…
Apple permanently locked my account—how can I recover years of iCloud data?
My Apple Account was suddenly locked. I completed the account-access request, verified my trusted phone number, and later received an email saying Apple had denied the request. After…
Forgotten iPhone Passcode and Apple Account Password—How Can I Regain Access?
I use two iPhones with separate Apple Accounts. I recently changed the passcode on my iPhone 16 Pro Max, but because I normally unlock it with Face ID,…
Forgot My iPhone Passcode and Apple Account Password—Is There Any Way to Recover the Phone?
I use two iPhones with separate Apple Accounts. I recently changed the passcode on my iPhone 16 Pro Max, then forgot it because I normally unlock the phone…
What can we do if my daughter’s new Apple Account is locked?
My daughter and I shared an Apple Account for several years, but now that she's starting high school, we created a separate account for her and set it…
How can I recover an iCloud account without access to the trusted phone or email?
I'm trying to regain access to an iCloud account I lost access to a while ago. I no longer have the trusted phone number because my old phone…
How can I recover my Apple ID after being logged out of multiple iPhones?
I forgot my Apple ID password, and my main iPhone was logged out. I'm now unable to sign in on three or four other iPhones, so they're effectively…
My iPhone Was Stolen and the Thief Took Over My Apple Account—What Can I Do?
My iPhone was stolen, and the thief appears to have accessed the device and taken control of my Apple account. They changed the associated email address and phone…
Why Does Apple ID Account Recovery Take So Long?
What is the purpose of Apple's extended account recovery period? Does the waiting period mean there's a chance the account still won't be recovered, and what does the…
My Apple Account Was Hacked and Used to Buy Gift Cards—How Can I Recover or Delete It?
My old Apple account appears to have been compromised. The attacker changed the security questions, so I can no longer sign in or complete account recovery. They are…