Can Thieves Access My Photos and Files After Stealing My iPhones?
Two of my iPhones—an iPhone 14 and an iPhone 16—were stolen, and I'm worried the thieves might be able to access my photos, files, or other personal information.…
Find My iPhone
My iPhone disappeared at home and is now offline—how can I find it or recover the photos?
I lost my iPhone today after taking a Snapchat at about 3:39 PM. Its last known location showed my home, but I have searched the flat repeatedly, including…
My iPhone Was Stolen—How Can I Recover My Data and Restore an iCloud Backup?
My iPhone was stolen, and I received a notification saying that Find My has been disabled. This means I can no longer locate the phone, activate Lost Mode,…
Find My isn’t showing any shared locations on my new iPhone
I just finished setting up my new iPhone 18 Pro Max, and everything seems fine except Find My. Every person whose location is shared with me appears as…
How can I turn off Find My iPhone on a broken phone I no longer have?
My old iPhone was damaged by salt water and sent to an insurance repair center. The repair company says I need to disable Find My iPhone before they…
Why did my friend’s phone suddenly stop showing its location?
My best friend died on the 3rd after serious neurological health problems and a seizure. Her phone was taken by investigators along with some medications and other items.…
iPhone 14 Lost With SIM Removed—Can It Still Be Tracked?
My friend has lost her iPhone 14, and the SIM card has been removed. Find My currently shows the phone as offline, while Lost Mode is still pending.…
iPhone 14 Is Offline in Find My and Lost Mode Is Pending—What Else Can We Do?
My friend has lost her iPhone 14, and the SIM card has been removed. Find My currently shows the phone as offline, while Lost Mode is still pending.…
Brand-New iPhone Is Still Linked to an Old Apple Account—Who Must Handle the Return?
I bought a new iPhone 16e from Best Buy for my mother and still have the receipt, box, and proof of purchase. I restored her old iPhone X…
Used iPhone 13 Still Shows “iPhone Locked to Owner” After Restore
I bought a used iPhone 13 directly from its previous owner. They didn't want to erase it themselves because I said I could put it into DFU mode…
How can I remove Activation Lock from a used iPhone 13?
I bought a used iPhone 13 directly from its previous owner. They didn't erase it first, but I was told I could restore it through DFU mode. After…
How Can I Recover or Disable an iPhone a Relative Won’t Return?
My cousin has kept an iPhone that I purchased and continue to pay for, even though we're no longer on good terms. The Apple ID and phone number…
How Can I Recover or Disable an iPhone Someone Else Won’t Return?
My cousin has kept an iPhone that I purchased and pay for, and he refuses to return it after cutting off contact. The Apple ID and phone number…
How can I remove a locked Apple ID before selling my iPhone?
A few months ago, I forgot my Apple ID password and entered it incorrectly several times while trying to install an app. Apple then locked the account, and…
How can I remove a deceased family member’s Apple ID from an old iPhone 5s?
I recently found an iPhone 5s while going through some old belongings. It belonged to a family member who has since passed away. The phone doesn't have a…
How Can I Remove the Previous Owner’s Apple ID from an Old iPhone 5s?
I recently found an iPhone 5s while going through some old belongings. It belonged to a family member who has passed away. The phone doesn't have a lock-screen…
How can I remove a locked Apple ID before selling my iPhone?
A few months ago, I forgot my Apple ID password and entered it incorrectly several times while trying to install an app. Apple then locked the account, and…
How Can I Tell Who Triggered a Find My Alert on My iPhone?
I'm traveling and suddenly received a Find My alert that played the usual sound on my iPhone. My Mac is safely at home, and the people who normally…
Should I Erase My Lost iPhone, or Leave It in Lost Mode?
My iPhone was lost in Australia and recently connected to Wi‑Fi in Kenya. I had hoped it might eventually be recovered, but now I'm worried that whoever has…
Will remotely erasing my lost iPhone protect my data?
My iPhone was lost while I was in Australia, and it recently connected to Wi‑Fi in Kenya. I still have it linked to Find My and marked as…