Our company is moving from the legacy address format of first initial plus surname at domain.net—for example, [email protected]—to a newer format using firstname.lastname at domain2.co.uk, such as [email protected].…
Every day at around 3 PM, Microsoft 365 services become extremely slow or fail to load on our corporate LAN. The web versions of SharePoint, Forms, Copilot, the…
Users are intermittently receiving a "no permission" error when trying to send new messages as at least two shared mailboxes. Full Access and Send As permissions appear correct,…
Every day at around 3 PM, Microsoft 365 services become extremely slow or fail to load for users on our corporate network. The biggest problems are with browser-based…
I'm testing a Claude integration that lets a user search and access their Office 365 email. When I sent the user a message from Office 365 using OME's…
My laptop originally came with Microsoft Office already activated, and I was told the license was a lifetime or perpetual license. Word, Excel, and the other Office apps…
SCCM is showing that no Office 365 updates are required, even though I expected some clients to need them. Other update counts eventually appeared after taking longer than…
We have an older Windows Server 2012 machine running the IIS 6 SMTP service as an internal relay for devices that send mail through our Exchange Online tenant.…
Is anyone else seeing inaccurate update counts in SCCM? Office 365 is currently showing zero required updates, while other updates seem to take a long time to appear.…
Is anyone else having trouble signing in to the Microsoft 365 web portal at https://m365.cloud.microsoft? Several users are receiving a "Something went wrong" error. Direct access to Outlook,…
Is anyone else having trouble signing in to the Microsoft 365 web portal at https://m365.cloud.microsoft? Several users are receiving a "something went wrong" error. Direct access to Outlook,…
I'm a systems administrator, but I don't manage our Microsoft 365 backend. I sent someone a private Teams message and deleted it about an hour later. Our organization…
I work as a systems administrator, but I don't manage our Microsoft 365 backend. I sent someone a private Teams message, and it remained visible in their chat…
I'm trying to standardize our deployment image so the team only has to maintain one Office installation. The idea is to install Microsoft 365 Apps during imaging, then…
I'm troubleshooting an issue where a user is not receiving messages from multiple AOL and Yahoo senders. I have access to the organization's Microsoft 365 tenant, and test…
I manage IT for a multisite small-to-medium business with about 180 users. We use Google Workspace as our primary identity system, have no Active Directory, and all user…
I'm using Microsoft 365 Apps for Business on about 25 RDS session hosts, and I've noticed that after successfully installing the latest build (19725) via the Office Deployment…
I'm trying to clarify whether shared mailboxes need their own Microsoft Defender for Office 365 (Plan 1) license. If there are three users who already have this license,…
I woke up early today to a barrage of complaints from end users about an issue with the Outlook client getting stuck in a credential challenge loop. Our…
I'm experiencing a weird issue with one of our users trying to send encrypted emails. They keep getting an error message that says "Missing Certificates," stating that valid…