How are you protecting users from ClickFix-style attacks?
I've been seeing more ClickFix attacks where a fake CAPTCHA or verification page tricks someone into opening Run, PowerShell, or Terminal and pasting in a command. That seems…
user training
How are you protecting users from ClickFix-style attacks?
ClickFix attacks use fake CAPTCHA or verification pages to persuade users to open Run, PowerShell, or Terminal and paste commands themselves. That makes traditional advice about avoiding suspicious…
How do you handle users who won’t try to troubleshoot basic problems?
A user interrupted me with an "urgent" email issue. They were opening Outlook for the first time, and it asked them to enter an email address and click…
Can Users Really Be Trained Not to Click Suspicious Links?
I had one of those exceptionally bad IT days. An executive handed me a laptop with every major browser hijacked, plus a couple of questionable extra browsers and…
How can we completely remove OneDrive in an Enterprise Environment?
Hey everyone, I'm looking for advice on how to completely get rid of OneDrive in an enterprise setting. It feels like it's everywhere, even integrated into Excel and…
How Can I Block QR Codes in Emails Without Affecting Other Content?
I'm currently managing an environment that heavily utilizes Microsoft 365 and Exchange Online. I've set up Mimecast to block emails with QR codes due to the risk of…
What's the Deal with Saving Outlook Attachments?
I'm looking for some clarification on how attachments work in Outlook, especially when users open them and try to save. Our office is pretty strict about avoiding cloud…
How Are Companies Training Users to Navigate the Windows 11 Audio System?
I'm curious about how organizations are training their users to effectively manage the audio system in Windows 11. We use docking stations that complicate things with audio over…
How Can I Force Users to Switch to New Outlook?
I'm trying to find a way to transition my users from Outlook Classic to the new version before Microsoft rolls it out for everyone. I understand the cloud-based…
Anyone else having audio problems with Lenovo laptops on Microsoft Teams?
I've been wondering if anyone else is facing audio issues with Lenovo X1 Gen 13 Carbon models, particularly when using Microsoft Teams. Is it a common problem, or…
How Can I Ensure Important Emails Stay in My Inbox?
I'm wondering if there's a way to make sure that certain emails always stay in my inbox. At my workplace, we get a lot of system-wide informational emails,…
Does Penetration Testing Matter for a SaaS Business?
In a small business that relies entirely on SaaS services, where the team only has to manage an internet gateway, switches, Wi-Fi access points, printers, and user laptops,…
Who Handles Training for Enterprise Apps in Your Company?
We're currently facing issues with user training lagging behind due to a high turnover rate in our organization. I'm curious about how other companies manage training for enterprise…
What are some effective ways to identify phishing emails?
We've had a couple of close calls where our team almost clicked on some phishing links that looked incredibly convincing. What are some methods or tools that can…
How to Set Up a Redirect with SSL for Internal Use?
I'm trying to figure out a way to use a service like ZeroSSL to create a valid SSL certificate for a domain that I don't have authority over.…