What’s the safest way to transfer iPhone and iPad photos and videos to a Windows laptop?
I'm trying to copy all my photos, videos, and Live Photos from an iPhone and iPad to an Asus Vivobook 16 running Windows. Some files are in HEIC…
Windows laptop
iPad 7th Generation Is Stuck in a Boot Loop and Won’t Enter Recovery Mode
I hadn't used my 7th-generation iPad for about six months. It had been working normally, but when I plugged it into a wall charger today, it started cycling…
iPad 7th Generation Stuck in a Boot Loop and Won’t Enter Recovery Mode
My 7th-generation iPad had been unused for about six months. It worked normally before that, but now it keeps restarting whenever I connect it to a wall charger.…
How can I transfer iPhone and iPad photos and videos to a Windows laptop?
I'm trying to move all my photos, videos, and Live Photos from my iPhone and iPad to an ASUS Vivobook 16 running Windows. Some files are in HEIC…
MSI laptop stuck at 0% and not showing that it’s charging
I accidentally left my MSI laptop running without its charger overnight. Now the battery is stuck at 0% and Windows doesn't say it's charging. A recent battery report…
How can I connect my new work laptop to Wi‑Fi before signing in?
I've been given a replacement Dynabook work laptop running Windows. It worked normally in the office, but now that I'm working from home, I can't connect it to…
What Windows laptop should I buy for data science on a $2,000–$2,400 budget?
I'll be studying data science this semester and need a Windows laptop. My budget is $2,000–$2,400, and I'd prefer an Intel processor, a 15-inch display, an SSD, and…
What Windows laptop should I buy for data science on a $2,000–$2,400 budget?
I'll be studying data science this semester and need a Windows laptop. My budget is $2,000–$2,400, and I'd prefer an Intel processor, a 15-inch display, an SSD, and…
My laptop SSD shows 3% health after over 1 PB of writes—what should I do?
Windows recently warned me about the SSD in my laptop, and a health check now reports only 3% health with a status of "Bad." The 512 GB NVMe…
How do I remove the McAfee trial after resetting my laptop?
I performed a full factory reset on my school laptop, choosing the option to delete everything and download Windows from the cloud because the local reinstall was not…
How can I reset used iPhones when I don’t know the passcodes?
I bought an iPhone 5, iPhone 6, and iPhone 6s at a yard sale. The iPhone 5 is disabled for an extremely long period, while the iPhone 6…
Wi-Fi Connects but Shows No Internet on Lenovo Yoga L380
My Lenovo ThinkPad L380 Yoga running Windows can detect nearby Wi-Fi networks, but every network I connect to shows "No Internet" and nothing loads. The same thing happens…
How can I help an older neighbour upgrade technology without overwhelming her?
My neighbour is in her late 70s and is having trouble with an aging HP laptop that intermittently refuses to connect to her Wi‑Fi. She rarely uses it…
How should I handle school monitoring software on my Windows laptop?
I had to install Impero on my personal Windows laptop for school. It appears to let teachers lock the screen, control the computer remotely, view browsing history, take…
What should I do about school monitoring software on my Windows laptop?
I had to install Impero on my personal Windows laptop for school. It can lock the screen, remotely control the computer, view search history, take screenshots, access the…
How can I scan for malware when antivirus won’t run in Safe Mode?
I'm convinced something malicious is running on my HP Omen Windows laptop. My network connection becomes unusable for 5–15 seconds at a time, and my graphics performance is…
What KVM or USB switch should I use to share a keyboard and mouse between my PC and work laptop?
My desktop PC is connected to an LG C2 TV by HDMI, and my keyboard and mouse are currently plugged directly into the back of the PC. I…
What’s the best way to share one keyboard and mouse between my PC and work laptop?
My desktop PC is connected to an LG C2 TV over HDMI, while my keyboard and mouse are currently plugged directly into the PC. I want to share…
Why isn’t my MP3 player showing up on my Windows laptop?
I have an older MP3 player that used to work normally, but my Windows laptop no longer shows it when I connect it to transfer music. I've tried…
Why Isn’t My MP3 Player Showing Up on My Windows Laptop?
I have an MP3 player that used to work normally with my Windows laptop, but now I can't access it to add new music. I've tried different USB…