Tips for a First-Time System Administrator

For the first few months, focus on the fundamentals: backups, network security, and user rights. If you don't have a tested backup system in place, that's your first priority—implement one immediately! Regularly verify everything is functional and stay alert to user behavior. Keep an eye on cost-saving opportunities without disrupting their workflows.

Always prioritize your boss's needs first. Document everything consistently—this is crucial for covering your bases down the road. Don't rush into changes unless something is broken. Also, keep your expectations in check; remember, praise can be sparse, so focus on doing your best without needing constant validation.

Make sure to create documentation for everything right from the start. If it doesn't exist already, begin compiling network maps, software, and hardware inventories. Understanding and adhering to relevant standards, like NIST and DOD guidelines, will help you secure and enhance your environment. If leadership is supportive, push for improvements that strengthen your security and efficiency.

Take your initial weeks to thoroughly document and inventory everything in your environment, such as software access, network setup, and user rights. This preparation will set you up for future improvements. Communicate with management about acquiring tools for better security measures, like Multi-Factor Authentication or a patch management server; these will save you time down the line!

One of the best pieces of advice is to hold off on making any changes during your first month. Spend this time getting to know the team and the company's existing policies and needs. Establish a solid rapport with your stakeholders and learn what their IT requirements are. And remember to educate them on how to submit IT tickets properly! That way, you can prioritize their needs efficiently.