I'm having a hard time getting Microsoft Office to connect to the internet. My OneNote notebooks won't sync, and when I try to sign back in as prompted, it says I'm not connected to the internet. But I'm definitely online! I've even gone through the trouble of uninstalling and reinstalling Microsoft Office, but the error persists with code 0x800704cf. Can anyone help me out with detailed instructions to fix this? I'm not very tech-savvy, so I need step-by-step guidance.
2 Answers
It sounds like you might be dealing with a bug related to a recent Windows update. There was a report that the latest update is causing trouble with Microsoft account sign-ins according to some sources. You can check out this article for more details: https://www.bleepingcomputer.com/news/microsoft/kb5079473-march-windows-11-update-breaks-microsoft-account-sign-ins/.
Have you tried the basics yet? Restart your computer, and if that doesn't help, go to Settings > Network & Internet and reset your network settings. Sometimes that's all it takes to get things working again.
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