I'm having trouble with my Canon TR4722 printer on a Windows 10 x64 work computer. It's connected to Wi-Fi and seems to be operational, but the driver installation keeps failing. The computer detects the printer, but it states that the driver is unavailable. Any help would be appreciated!
3 Answers
Have you tried downloading the driver manually from Canon's website and installing it directly? That might solve the issue if the automatic installation isn't working.
I heard from someone else that this printer supports IPP, so you technically don't need a specific Canon driver. You can try adding it manually through the 'Add a Printer' option. If it doesn't show up, try using the printer's IP address to add it. Let me know if that works for you!
Have you checked the log files for any error messages? They can give you a clue about what's going wrong during the installation.
What troubleshooting steps have you already taken? Just trying to figure out where you're at with this!