Trouble with SharePoint Migration Manager: Page Not Loading

0
40
Asked By TechieWizard94 On

I've been trying to use the SharePoint Admin Center's Migration Manager to scan a local file share for migration, but I've hit a wall. For the last week, anytime I click on the Scans option under View Tasks, I get an error saying, "we can't display this page right now. Please try again later." Despite successfully scanning and migrating file shares a few weeks ago without any issues, this problem has been persistent. I've even contacted Microsoft support, but they haven't been helpful, just redirecting me to generic articles that don't solve the issue. I've changed permissions, used different GA accounts, tried various browsers, and even reinstalled the agent without luck. Interestingly, I checked another client tenant and the Scans option works perfectly there. Any thoughts on how to fix this? I'm starting to think about using a third-party tool instead of wasting more time.

2 Answers

Answered By CuriousCat21 On

That's really odd—you'd think this would be a straightforward process. It sounds like a bug if it worked fine before. Have you tried accessing the Migration Manager from a different network or device to see if it's a local issue? Sometimes, network settings can cause these types of problems.

TechieWizard94 -

I haven't tried another machine yet, but it's worth a shot! Thanks for the suggestion!

Answered By MigrationNinja99 On

You're definitely not alone! I've been testing migrations from on-prem to SharePoint online, and I got the same error within seconds of starting a scan. It's frustrating! Even though the error appears, I noticed that if you click on other sections like Migrations or Agents before the error shows up, those might still work. Just be careful if you try to go back to Scans afterward, as it seems like it triggers the error again.

CuriousCat21 -

That's a handy tip! I’ll try navigating around like that—hopefully, it helps me keep working while we figure out the scans issue.

Related Questions

LEAVE A REPLY

Please enter your comment!
Please enter your name here

This site uses Akismet to reduce spam. Learn how your comment data is processed.