Hey everyone! I'm trying to help fix my grandpa's laptop, but I'm running into a frustrating issue. Every time we try to access a website using Microsoft Edge, we get that annoying "We can't reach this page' ERR_ADDRESS_UNREACHABLE" error. I've already tried connecting to different Wi-Fi networks, clearing the browser cache, and flushing the DNS cache. He's using Windows 10 with only 4GB of RAM, so things tend to be pretty slow. Any advice on what else I could try? I'd really appreciate your help!
2 Answers
You might want to check for any browser helper objects that could be messing with the DNS. Sometimes these can redirect your requests and cause that unreachable error. It’s worth a look!
Try opening up the terminal or command prompt and run a few commands to diagnose the issue. Start with `ping yahoo.com`. If that works, then try `ipconfig /release` followed by `ipconfig /renew`. These commands can often help reset your network settings. If you get errors like 'media disconnected,' it might point to your network adapter having issues.
The ping worked fine, but when I tried the ipconfig commands, I got a message saying 'No operation can be performed on Local Area Connection* 8 while it has its media disconnected.' What should I do next?